Blog posts about Fax and Voice

RightFax is a popular fax server solution that can be integrated with NextGen Electronic Medical Records (EMR) to streamline fax communication within healthcare organizations. The integration between these two systems can significantly improve workflow and efficiency by eliminating the need for manual faxing and providing a secure way to transmit sensitive patient information.

When it comes to integrating RightFax with NextGen EMR, there are two main methods available: the fax printer driver and the API integration. Each method has its own advantages and considerations, so it’s important to understand both options before deciding which one is best for your organization.

The fax printer driver method is the most straightforward way to integrate RightFax with NextGen EMR. This method involves installing the RightFax fax printer driver on the server where NextGen EMR is hosted. The driver acts as a virtual printer that can be selected from the print dialog box within NextGen EMR. Once the fax printer driver is selected, users can enter the recipient’s fax number and other necessary information, and the document will be sent as a fax through the RightFax server.

The fax printer driver method is a good option for organizations that have limited IT resources and want a simple and easy-to-use fax solution. However, it does have some limitations. For example, the fax printer driver method can only send faxes from within NextGen EMR and automation of faxes submitted can be impacted.

The API integration method is more complex than the fax printer driver method, but it provides more flexibility and functionality. This method involves using the RightFax COM API to build custom integrations between RightFax and NextGen EMR. With the COM API integration, it’s possible to automate fax sending and receiving processes and to send faxes from other applications or systems.

The API integration method is a good option for organizations that have complex fax workflows or that need to integrate RightFax with other systems beyond NextGen EMR.

Ultimately, the decision of which integration method to use will depend on the specific needs and resources of your organization. Regardless of the integration method, integrating RightFax with NextGen EMR can significantly improve the efficiency and security of fax communication within your healthcare organization.