Blog posts about Fax and Voice

Since the pandemic, I have seen a trend to move towards “the new age PBX systems” over the more traditional/legacy PBX. Traditional PBX systems function where you have a phone by your desk and you use it to make and receive phone calls. Team phone systems, also known as cloud-based or virtual phone systems, offer a number of benefits over traditional phone systems. These benefits include:

1. Increased mobility: With a team phone system, employees can access the system from anywhere, as long as they have an internet connection. This allows for increased flexibility and mobility, as employees can work from home, on the road, or at any remote location.
2. Improved collaboration: Team phone systems offer features such as group call conferencing, call forwarding, and call transfers, which enhance collaboration and communication between team members.
3. Lower costs: Compared to traditional phone systems, team phone systems are often more cost-effective, as they do not require expensive hardware or installation fees. Additionally, many team phone systems offer unlimited calling and low per-user monthly fees.
4. Scalability: Team phone systems can easily scale up or down to accommodate changes in your organization, such as adding new employees or expanding to new locations.
5. Enhanced features: Many team phone systems offer advanced features, such as call analytics, automated call routing, and integration with other business tools like CRM software.

In conclusion, a team phone system is like opening a Genie out of the lamp. The platform can offer numerous benefits over a traditional phone system, including increased mobility, improved collaboration, lower costs, scalability, enhanced features, increased efficiency, and improved customer service much better than the traditional or legacy PBX can provide.