Blog posts about Fax and Voice

Log into the Teams admin center
Click on Voice, then Auto Attendants
Click on the "+" button to create a new auto attendant
Choose the type of auto attendant you want to create, such as a main auto attendant or department auto attendant
Configure the call routing options, such as call forwarding or voice mail
Record a greeting for the auto attendant
Save the changes and test the auto attendant to make sure it's working correctly.

1. Set up a call routing structure: Decide how calls should be routed based on the caller's input and set up the appropriate options in the auto attendant.
2. Customize greetings: Record a professional greeting for the auto attendant to provide a warm welcome to callers.
3. Configure call forwarding: Set up call forwarding rules for different departments or extensions, so calls can be redirected to the right person or team.
4. Create multiple auto attendants: Create separate auto attendants for different departments or branches, if necessary.
5. Monitor call logs: Regularly check call logs to see how many calls are being handled by the auto attendant and which options are being selected most frequently.
6. Update regularly: Keep the auto attendant updated with the latest information and changes in your organization.
7. Test regularly: Regularly test the auto attendant to ensure it is functioning correctly and to identify any areas that need improvement.