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Articles I had written for my company

HOW TO Series: Forwarding user calls to another number within Teams PBX

Posted by Koop on February 1, 2023

Here is blog posts that I have written in a HOW TO series for Teams PBX.

To forward calls within a PBX system using Teams, you can follow these steps:

  1. Open the Teams app and sign in to your account.
  2. Go to the Calls tab and click on the Call Forwarding button.
  3. Turn on the Call Forwarding toggle switch.
  4. Select the Forward my calls to option and choose the desired recipient from your Teams contacts.
  5. If you want to set specific conditions for call forwarding, such as only forwarding calls when you’re unavailable or busy, select the corresponding option.
  6. Save the changes.
  7. Test the call forwarding by calling your Teams number from another device.

Note: If you need further assistance, feel free to open a ticket with COMPANY and our voice engineers will assist you further.

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