Blog posts about Fax and Voice

Articles I had written for my company

Archive for January, 2023

RightFax Workflows: When should I use them?

Posted by Koop on January 31, 2023

Another day, another company written blog post:

The workflow feature within RightFax is used to automate and streamline various fax-related tasks and processes within an organization. Here are some examples of when you might use the workflow feature within RightFax:

  1. Automated fax routing: RightFax’s workflow feature can be used to route incoming faxes automatically to the appropriate recipient based on specific criteria, such as the sender’s fax number or the content of the fax.
  2. Electronic signature integration: RightFax can integrate with electronic signature platforms, allowing you to automate the process of obtaining signatures on faxed documents. The workflow feature can be used to trigger the signature request when a fax is received and route the signed document to the next step in the process.
  3. Fax approval processes: RightFax’s workflow feature can be used to automate the approval process for outgoing faxes, ensuring that only approved faxes are sent out from the organization. The approval process can be triggered when a user submits a fax for approval, and the approved fax can then be automatically sent.
  4. Fax notifications: RightFax’s workflow feature can be used to automatically send notifications to relevant stakeholders when a fax is received or sent. The notification can include the contents of the fax, the sender or recipient, and other relevant information.

In summary, the workflow feature within RightFax can be used to automate and streamline various fax-related tasks and processes, saving time and increasing efficiency for organizations.

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Why RightFax Remains the Leader in the Fax Market?

Posted by Koop on January 31, 2023

I wrote the following today:

In today’s fast-paced business world, efficient communication is key to success. Fax technology has been a staple of this communication for decades and continues to be a reliable and secure way to transmit information. RightFax has been the leader in this market for many years, and there are several reasons why it remains the top choice for businesses.

  1. Security: One of the biggest concerns for businesses is the security of sensitive information. RightFax offers a high level of security with encryption and authentication options, ensuring that confidential information stays protected during transmission.
  2. Integration: RightFax seamlessly integrates with various enterprise applications such as ERP systems, document management systems, and email, making it easy to use and eliminating the need for manual intervention.
  3. Scalability: RightFax can be easily scaled to accommodate growing businesses, making it a great investment for companies that are looking to expand.
  4. Reliability: RightFax has a proven track record of reliability and uptime, providing peace of mind for businesses that need to send and receive important information on a daily basis.
  5. Support: RightFax offers exceptional customer support, providing assistance with installation, training, and maintenance, ensuring that businesses can get the most out of their investment.

In conclusion, RightFax remains the leader in the fax market because of its security, integration, scalability, reliability, and support. Whether you are a small business or a large enterprise, RightFax is the ideal solution for efficient and secure fax communication.

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Using Teams Phone System over Zoom PBX: A Comprehensive Comparison

Posted by Koop on January 31, 2023

Another day, another blog post that I had written for my company.

Using Teams Phone System over Zoom PBX: A Comprehensive Comparison

As remote work becomes more prevalent, the need for effective virtual communication tools has become essential. Both Teams and Zoom offer PBX (Private Branch Exchange) solutions, but there are distinct differences between Teams Phone System and Zoom PBX.

  1. Integration: Teams Phone System integrates seamlessly with other Microsoft products, such as Exchange and SharePoint, while Zoom PBX requires separate tools to be integrated.
  2. Advanced Features: Teams Phone System offers advanced call features, such as call forwarding, call transfer, and voicemail, that enhance the call experience, while Zoom PBX has limited advanced features.
  3. Scalability: Teams Phone System can scale to meet the needs of businesses of all sizes, from small startups to large enterprises, while Zoom PBX may struggle with larger businesses.
  4. Productivity: Teams Phone System integrates with Teams’ video conferencing and file sharing capabilities, providing a more productive remote work experience, while Zoom PBX requires separate tools for these functions.
  5. Security: Teams Phone System uses Microsoft’s security protocols, making it a more secure option for businesses compared to Zoom PBX.
  6. Cost: Teams Phone System is often included in Microsoft 365 plans, making it a cost-effective solution for businesses, while Zoom PBX may require separate licenses.  This assumes that the businesses are already using Microsoft 365.  For companies using other platforms like google, Zoom may be the cheaper solution.

In conclusion, Teams Phone System provides a comprehensive communication solution that is more integrated, reliable, and secure than Zoom PBX. If you are looking for a virtual communication solution for your business, consider switching to Teams Phone System for a more seamless and productive remote work experience.

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Benefits of Teams through my company

Posted by Koop on January 27, 2023

Another day, another blog post written by me 🙂

In today’s fast-paced business environment, it’s more important than ever to have a reliable and flexible communication system in place. Microsoft Teams with Direct Routing is one of the most popular solutions for businesses looking to improve their communication infrastructure. But what exactly is Direct Routing, and why is it so beneficial? In this blog post, we’ll explore the benefits of using Direct Routing through COMPANY.

Direct Routing allows businesses to connect their existing PSTN (public switched telephone network) infrastructure with Microsoft Teams. This means that COMPANY will supply the telecommunications to teams, while companies can also take advantage of the many features and benefits that Microsoft Teams offers. By using Direct Routing, businesses can improve call quality and reliability, save on costs, and scale up or down as needed.

One of the biggest benefits of using Direct Routing through COMPANY is the added level of support and expertise that we will provide. Bit by Bit are experts in the field of communication and technology, and we can help businesses navigate the sometimes-complex process of setting up and maintaining a Direct Routing system. COMPANY will also provide ongoing support and maintenance for Direct Routing systems, which can be a huge relief for businesses that don’t have the resources or expertise to do it on their own.

Another benefit of using Direct Routing is the ability to integrate with other Microsoft applications. By connecting Direct Routing with Office 365, SharePoint, and OneDrive, businesses can create a seamless communication and collaboration experience for their employees. This can lead to increased productivity and efficiency, which can ultimately help businesses grow and succeed.

Direct Routing also allows for flexibility in how businesses manage their phone systems. Instead of being locked into a single PSTN service, COMPANY has partnerships with several telecommunication providers. This allows redundancy if one carrier was to have a problem, the calls will be re-routed to another carrier.

In conclusion, Direct Routing is a powerful solution for businesses looking to improve their communication infrastructure. By using Direct Routing through COMPANY, businesses can take advantage of the many benefits of Microsoft Teams, while also getting the added level of support and expertise. Whether you’re looking to improve call quality, save on costs, or create a seamless collaboration experience, Direct Routing through Teams is a great option for businesses of all sizes.

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Faxing. Why do we use it today?

Posted by Koop on January 26, 2023

Another day, another fax blog post that I had written.

Faxing, a technology that has been around for decades, is still widely used in various industries and businesses today. Despite the advancement of digital communication methods such as email and online document sharing, faxing remains a reliable and secure way of transmitting important documents.

One reason for the continued use of faxing is its legal validity. Faxed documents are considered legal and binding in many countries, as they provide a physical record of the transmission, including the date and time of sending, as well as the recipient’s fax number. This is particularly important for industries such as law, finance, and healthcare, where the authenticity and integrity of documents are critical.

Another reason for the popularity of faxing is its security. Faxes are sent over a dedicated telephone line, which is much less vulnerable to hacking and eavesdropping than the internet. This is particularly important for sensitive information such as financial and personal data.

Faxing is also a useful tool for businesses that have employees or partners working in different locations. Instead of having to mail or courier documents, they can be quickly and easily faxed, saving time and money. Additionally, many fax machines have the ability to send and receive faxes automatically, allowing businesses to continue operating even when they are closed or when the office is empty.

The process of faxing is simple and straightforward.  It is an industry standard as the lowest form of communication between two businesses.  Enterprise wide applications integrate together and sometimes the easiest integration point is fax.  EMRs between hospitals integrate with fax because the applications are unwilling to come up with a different standard that is just as simple and easy to integrate these applications with.

Moreover, many businesses still rely on paper-based documents, and faxing allows them to easily convert and transmit these documents electronically. This is especially useful for industries such as construction and engineering, where blueprints and other technical drawings are often used.

In addition, the use of faxing is also growing in the medical industry. Many medical facilities still rely on paper-based medical records, and faxing allows for the easy and secure transfer of these records between different healthcare providers. This improves patient care by allowing medical professionals to access important information quickly and easily.

In conclusion, faxing remains a valuable and essential technology for many industries and businesses. Its legal validity, security, universality, ease of use, and support for paper-based documents make it a reliable and efficient way to transmit important information. As long as there is a need for secure and legal document transfer, faxing will continue to be a valuable tool for businesses and individuals alike.

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Fax Coversheet. Why do we care?

Posted by Koop on January 26, 2023

Here is a piece that I had written for my company blog:

A fax cover sheet is a document that is sent along with a fax message to provide additional information about the contents of the fax. There are several benefits to using a fax cover sheet, including:

  1. Organization: A fax cover sheet allows the recipient to quickly identify the sender, the intended recipient, and the subject of the fax. This can be especially useful when dealing with a large volume of faxes or when the contents of the fax are not immediately clear.
  2. Confidentiality: A fax cover sheet can be used to indicate that the contents of the fax are confidential and should only be viewed by authorized parties. This can help to protect sensitive information from being accidentally or intentionally viewed by the wrong people.
  3. Professionalism: A fax cover sheet can be used to convey a sense of professionalism and attention to detail. It shows the sender has taken the time to organize and present the information in a clear and concise manner.
  4. Response tracking: A fax cover sheet can be used to track the response to a fax, allowing the sender to know when the fax has been received and by whom. This can be especially useful for follow-up or for tracking the progress of a project.
  5. Branding: A fax cover sheet can be used to promote the sender’s brand by including the company’s logo and contact information. This can help to increase brand awareness and promote the company’s products and services.
  6. Compliance: Some industries or organizations may require the use of a fax cover sheet to comply with regulations or guidelines. For example, HIPAA regulations require that certain types of personal health information be transmitted via fax with a cover sheet that includes specific language regarding the confidential nature of the information.
  7. Efficient communication: A fax cover sheet can be used to provide additional information about the contents of the fax that may not be immediately clear from the fax itself. This can help to ensure that the recipient understands the contents of the fax and can take the appropriate action.

Fax cover sheet is an important document that can be used to provide additional information about the contents of a fax, protect sensitive information, convey a sense of professionalism, track responses, promote a brand, comply with regulations, and efficient communication. The benefits of using a fax cover sheet are numerous, and it is an important tool for anyone who uses fax as a means of communication.

If you need help customizing your fax cover sheet, do not hesitate to reach out to Bit by Bit at info@bitxbit.com for assistance!

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